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Design Public Customer Service: 800-506-6541

Telephone Hours: 8-5 PST

 When will my order ship?
Answer

Shipping times vary for each product and manufacturer, so please refer to the lead times quoted on each product page for a more accurate estimate. The quoted lead times are averages for in-stock items and are only estimates.  Backordered items are indicated at the bottom of the product page.

We try hard to ship in the times quoted (and faster if possible), but sometimes items are delayed beyond the stated windows.  If an item that you order will take longer than the original estimate, we will inform you as soon as possible to let you know what the new estimated shipping date is. We will not charge your credit card until your order ships. That's only fair.



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