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Design Public Customer Service: 800-506-6541

Telephone Hours: 8-5 PST

 What's the deal with your Low-Price Guarantee?
Answer If you find an identical product offered online for a lower price, we will gladly match the price. The following terms apply: 

- We must verify that the product is offered by an authorized US retailer and that it is identical to ours, in stock, brand new, and covered by the manufacturer's warranty.
- The price quoted by the other retailer must include all applicable charges including those for options, customization, shipping, and handling.
- We cannot match prices on special orders, items sold through auction sites, overstock sites, deal sites or those sold through special events (e.g. limited-time sales, closeouts, clearances, or liquidations).
- In cases where a product manufacturer mandates a Minimum Advertised Price (MAP), we cannot match prices lower than the MAP.
- Price matching does not include taxes or prices that are lower due to typographical errors.
- Due to localization issues and currency fluctuations we do not price match to international sites.
- Finally, the advertised price must be available to all customers and cannot require any kind of membership, affiliation, coupon codes or sign-ups.

To report a lower price and request a price match, contact us and provide the following:

- A link to the web page of the product offered by the other retailer
- Our competitor's price
- A list of any applicable options (finish, material, etc.) you have selected for this product

Please note coupon codes or other promotions may not be used to further discount a price match request.


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