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Design Public Customer Service: 800-506-6541

Telephone Hours: 8-5 PST

 What are my payment options?
Answer We accept Visa, Mastercard, American Express, and Discover. We won't charge your card until your order ships.

We do obtain an authorization on your card at the time of your order for the full amount of your order, which may appear temporarily as a charge on your account statement, but it is an authorization only and usually falls away after 24-48 hours.

We also obtain authorizations for the outstanding balance of your order if A) your order partially ships or B) the existing authorization is about to expire. Should the re-authorization not be successful, we will contact you for new payment information. If we are not able to obtain a valid authorization, we reserve the right to either cancel your order or charge your card for the outstanding balance of your order. If, after we charge your card as a result of not being able to re-authorize, you wish to cancel your order, please contact us and we will refund your card provided that your order has not yet shipped.

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