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Design Public Customer Service: 800-506-6541

Telephone Hours: 8-5 PST

 What if I miss delivery of my shipment and it is returned to sender?
Answer We understand you can't pass up that last minute invitation to fly off to Paris, but should you find yourself in this situation while expecting a Design Public delivery, please let us know as soon as possible and we'll do everything we can to delay your delivery. 

Please note if a shipping company attempts a delivery and is unable to complete it and your item is returned to our designer or distributor, the resulting shipping costs (both directions) and any penalties will be deducted from your refund.  Additionally, your refund may experience delays while we work to manually track the shipment, obtain actual costs and apply the refund.

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