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Design Public Customer Service: 800-506-6541

Telephone Hours: 8-5 PST

 My item arrived damaged!
Answer Items are carefully designed and packaged to withstand the rigors of travel, but sometimes damage does occur en route.  

Please inspect your purchase immediately upon receipt and contact us within 7 days
if there is an issue. To process a damage claim, photos will be required of both the item and shipping container and can be sent directly to along with a description and your order number (please keep total attachment size below 2MB)

Make sure to keep all of the original packing material!

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